FAQ

Frequently asked questions

Everything you need to know about the LumioTrack platforms. Can't find your answer? Talk to us.

General

LumioTrack is a family of operational management platforms built by LumioTech LLC. Each product is purpose-built for its industry: Mfg for inspection and production, Med for medical and dental practices, and Ops for restaurants and cafes.
Yes. Every deployment is configured to the client's workflow, team structure, and operational requirements. The software adapts to your process, not the other way around.
LumioTrack is cloud-based and deployed into a secure per-client environment. Your data stays yours and is never shared across accounts.
Yes. Role-based permissions, encrypted connections, and strict access controls are built into every deployment.
Request a demo through any product page or the contact page. We'll schedule a 20-minute walkthrough and scope the deployment together.

Mfg

Inspection, testing, and quality-controlled production operations that run jobs or work orders through multi-stage workflows.
Yes. Workflow stages are fully configurable, including dependencies, owners, and sign-off requirements.
Checks gate the stages they protect. If a required check has not passed, the stage stays locked and work cannot proceed until it does.
Sign-off is tied to personnel certification. The system knows who is qualified for which method, and only qualified people can sign a stage.
Yes. Restricted parts are flagged at intake and access is limited to authorized personnel, with access attempts logged.

Med

Anything from single-provider offices to multi-location groups. Multi-practice admins get a single window across all locations.
Staff tap a card on arrival and departure. Hours are recorded automatically, accurate to the minute, with a live board showing who is on shift.
Yes. Lot numbers and expiry dates are tracked on the items that need them, with warnings before anything expires.
You set thresholds per item. When stock crosses a threshold, Med drafts a purchase order with your preferred supplier and quantity, ready to review and send.
Yes. Role-based permissions control what each user can see and do, so front desk, assistants, and owners each get their own view.

Ops

Restaurants, coffee shops, and cafes: any food and beverage operation with inventory, staff, and daily task management needs.
Ops learns from your own sales and consumption patterns over time. It flags waste, forecasts stockouts, and spots what you consistently over-order. Specific to your shop, not generic benchmarks.
You generate and print barcodes inside Ops for any item, including house-made goods. Scan to receive deliveries and scan to count stock.
Multi-location support is available as part of a custom deployment. Contact us to discuss your setup.
Most deployments are live within days. We handle the setup and train your team before go-live.

Still have questions?

Tell us about your operation and we'll answer them on a 20-minute call.

Request a Demo